How do I schedule an appointment?
Quick Answer
There are a few different ways to schedule an appointment. Please choose the most convenient option for you.
If you are a new client, you may schedule your consultation or your initial appointment by visiting the contact page and filling out the short form; or outreaching by calling our office and speaking directly to our client care coordinator.
If you are an existing client, please outreach to your provider either by telephone, email, or via the client portal secure messaging system. You may also use the client portal to schedule a new appointment or reschedule an existing appointment.
Note: Outreaches are returned within 24 hours, during our office hours, via telephone and/or email.
Detailed Answer
Counseling, online therapy, and holistic mental health care at Kellen Mental Health begin with an easy three-step intake designed to respect your time and privacy.
1. Reach Out – Visit our contact page, pick your preferred location, and complete the short “Get in Touch” form or give us a call. Let us know the concerns you’d like to address—anxiety and stress management, depression counseling, couples and marriage counseling, ADHD coaching, postpartum support, LGBTQ+ affirming counseling, or any of our other services.
2. Personalized Matchmaking – Within one business day, our client-care coordinator will call or email you. Together, you’ll review scheduling needs, fees, and treatment goals. We then hand-select a therapist, coach, or integrative psychiatry provider whose expertise and approach align with your objectives, whether you prefer in-person sessions or secure virtual counseling.
3. Confirm Your Appointment – Reserve your first 45-, 60-, or 90-minute session. You’ll receive an email with intake paperwork and a private telehealth link if meeting online.
From the first call to the moment you sit down with your clinician, our process is confidential, client-centered, and built to help you start healing—sooner rather than later.