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Frequently Asked Questions
How do I schedule an appointment?
If you are a new client, you may schedule your complimentary consultation or your initial appointment by visiting the contact page and filling out the short form or outreaching directly to your desired provider by calling (470) 231-5355.
If you are an existing client, please outreach to your provider directly either by telephone, email, or via the client portal secure messaging system.
Do you accept my insurance?
HWP does not accept insurance. Managed care companies were created to “manage” and contain escalating health care costs. Their bottom line is to reduce costs and raise profits; it is not to increase the quality of care professionals provide or your quality of life. HWP is solution-focused on quality of life and personal goals.
What is your cancellation policy?
If you need to cancel or change your appointment, we ask you to inform your provider at least 24 hours in advance of your scheduled session start time. Your full session fee will be charged for missed appointments and cancellations received less than 24 hours in advance.
What forms of payment do you accept?
Cash, credit cards, and health savings (HSA) or flex spending account (FSA) cards that have a major credit card logo on it are all accepted forms of payment.