Question 1

How do I schedule an appointment?

Accepted Answer

There are a few different ways to schedule an appointment. Please choose the most convenient option for you. If you are a new client, you may schedule your consultation or your initial appointment by visiting the contact page and filling out the short form; or outreaching by calling our office and speaking directly to our client care coordinator. If you are an existing client, please outreach to your provider either by telephone, email, or via the client portal secure messaging system. You may also use the client portal to schedule a new appointment or reschedule an existing appointment. Note: Outreaches are returned within 24 hours, during our office hours, via telephone and/or email.

Counseling, online therapy, and holistic mental health care at Kellen Mental Health begin with an easy three-step intake designed to respect your time and privacy.

1. Reach Out – Visit our contact page, pick your preferred location, and complete the short “Get in Touch” form or give us a call. Let us know the concerns you’d like to address—anxiety and stress management, depression counseling, couples and marriage counseling, ADHD coaching, postpartum support, LGBTQ+ affirming counseling, or any of our other services.

2. Personalized Matchmaking – Within one business day, our client-care coordinator will call or email you. Together, you’ll review scheduling needs, fees, and treatment goals. We then hand-select a therapist, coach, or integrative psychiatry provider whose expertise and approach align with your objectives, whether you prefer in-person sessions or secure virtual counseling.

3. Confirm Your Appointment – Reserve your first 45-, 60-, or 90-minute session. You’ll receive an email with intake paperwork and a private telehealth link if meeting online.

From the first call to the moment you sit down with your clinician, our process is confidential, client-centered, and built to help you start healing—sooner rather than later.

Question 2

How should we prepare for our first couples counseling session?

Accepted Answer

For your first couples counseling session, come with a shared goal, a few concrete examples of what keeps you stuck, and a willingness to listen. Complete any intake forms ahead of time. Decide if you prefer a 60- or 90-minute session and, for virtual counseling, test your private space and tech.

Couples & Marriage Counseling works best when you show up prepared and on the same team. Before your first couples counseling session with Kellen Mental Health, try these steps.

1) Get clear on what you want. Each partner writes 2 to 3 goals and one sign things are improving. Examples: calmer talks, rebuild trust, better teamwork with parenting, more closeness.

2) Bring a few recent examples. Pick one or two moments that capture the pattern. Note what happened, what you felt, and what you needed. This helps us map the cycle and start changing it using evidence-based therapy such as the Gottman Method, Emotionally-Focused Therapy (EFT), cognitive behavioral therapy (CBT), and Solution-Focused Brief Therapy.

3) Complete any questionnaires ahead of time. Some couples also use tools like the Prepare/Enrich Assessment for Couples. If you are asked to take an assessment, do it separately, answer honestly, and avoid debating the questions at home.

4) Plan the logistics. Sessions are offered in 60 or 90 minutes, in person or through online therapy and virtual counseling. A 90-minute first session can help when time is tight or conflict is high. For Virtual Counseling, choose a quiet, private room and test your camera and sound on a secure video platform.

Come with questions about pacing (many couples start every other week), homework, and how to handle hot topics like intimacy, money, or infidelity. If you feel anxious, a few minutes of slow breathing before you log on or walk in can help you stay present.

Question 3

What is marriage counseling, and who is it for?

Accepted Answer

Marriage counseling (couples therapy) is structured, confidential therapy where a trained couples therapist helps partners improve communication, reduce conflict, and strengthen connection using evidence-based tools. It’s for any committed couple—dating, engaged, newly married, or long-married - who wants support with conflict, trust, intimacy, or life transitions. Sessions are available in person or via video. See Couples & Marriage Counseling in Alpharetta.

Marriage counseling gives you and your partner a neutral, supportive space to identify patterns that keep you stuck and replace them with healthier ways of communicating and repairing. At KMH, couples therapy focuses on developing practical problem-solving skills, improving communication, and building a stronger foundation—so disagreements become more productive and connection becomes easier to maintain.

Couples often seek marriage counseling to work on:

communication and conflict resolution
rebuilding trust after ruptures
intimacy and emotional closeness
parenting stress, work/life strain, money conflict, or major transitions

KMH uses multiple evidence-based approaches and tailors the plan to your relationship. Sessions are available in 60- or 90-minute formats and can be conducted in person or via video. To get started, review the service details on Couples & Marriage Counseling in Alpharetta, then reach out to our client care coordinator with any questions and to schedule an appointment. If you’re planning to meet remotely, you can also reference Online Counseling for virtual care options.

Question 4

What is your cancellation policy?

Accepted Answer

If you need to cancel or change your appointment, we ask you to inform your provider at least 24 hours in advance of your scheduled session start time. Your full session fee will be charged for missed appointments and cancellations received less than 24 hours in advance.

Question 5

When should we choose a 90-minute couples session instead of 60 minutes?

Accepted Answer

We recommend 90-minute couples session when getting started or when you need more time to slow things down and make progress—especially if conflict is high, the topics feel complex, or your schedule limits you to meeting every other week. The extra 30 minutes gives both partners space to feel heard, practice communication tools, and leave with clear next steps instead of feeling rushed.

A 60-minute session is a great fit for steady progress, but we recommend starting with 90-minute sessions as they can be especially helpful when you want more breathing room to regulate emotions, understand patterns, and practice new skills in-session.

A 90-minute couples session is often the best choice when:

You are just starting couples therapy.
Conflict is intense or conversations escalate quickly. More time helps you slow down and work through the moment without cutting off mid-repair.
You’re working through bigger relational topics (for example: infidelity, parenting stress, intimacy challenges, money conflict, or long-standing communication cycles).
You’re meeting less frequently. KMH commonly schedules couples sessions every other week, and a longer session can help you cover more ground when sessions are spaced out.
You want time for skill practice. Many couples benefit from practicing real conversations in session—then leaving with a simple plan for what to try during the week.

We recommend couples start with a few 90-minute sessions and later shift to 60-minute “maintenance” once things stabilize. You can also meet in person or via secure video through Virtual Counseling & Therapy. If you’re not sure which length fits best, start with a consult via Couples & Marriage Counseling in Alpharetta and ask what your clinician recommends.

Rediscover Intimacy with Marriage Counseling Roswell, GA

Meet Your Marriage Counselors

Morgan E. Dunn, LCSW

Leigh Fisher, LCSW, CCTP

Kristi Schwegman, LCSW

Couples Counseling in Roswell, GA

About Couples & Marriage Counseling in Roswell, GA

Partners seek couples counseling to address a variety of issues including, but not limited to:

Healthy Marriages Start Here

Our licensed professional counselors work with individuals and couples to:

Marriage Therapists in Roswell, Georgia

Counseling

Couples, Premarital, & Marriage Counseling Rates

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Frequently Asked Questions

How do I schedule an appointment?

How should we prepare for our first couples counseling session?

What is marriage counseling, and who is it for?

What is your cancellation policy?

When should we choose a 90-minute couples session instead of 60 minutes?

Rediscover Intimacy with Marriage Counseling Roswell, GA

Meet Your Marriage Counselors

Morgan E. Dunn, LCSW

Leigh Fisher, LCSW, CCTP

Kristi Schwegman, LCSW

Couples Counseling in Roswell, GA

About Couples & Marriage Counseling in Roswell, GA

Partners seek couples counseling to address a variety of issues including, but not limited to:

Healthy Marriages Start Here

Our licensed professional counselors work with individuals and couples to:

Marriage Therapists in Roswell, Georgia

Counseling

Couples, Premarital, & Marriage Counseling Rates

Don’t Just Take Our Word For It

Wellness Blog | #learnwithkellen

Frequently Asked Questions

How do I schedule an appointment?

How should we prepare for our first couples counseling session?

What is marriage counseling, and who is it for?

What is your cancellation policy?

When should we choose a 90-minute couples session instead of 60 minutes?

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